Legal

Privacy Policy

Your privacy matters to us. Here’s how we collect, use, and protect your information.

Effective Date: January 1, 2024  ·  Last Updated: March 2026

This Privacy Policy discloses the privacy practices for Santa Claus and Company (operating at santaclausandcompany.com), a proud member of the HireSanta.com family of companies. This policy applies solely to information collected by this website and explains how we collect, use, and protect your personal information.

Information We Collect

We collect information that you voluntarily provide to us through our booking request form, contact forms, email, or other direct communication. This may include:

  • Your name and the names of family members or event attendees
  • Email address and phone number
  • Event date, location, and type
  • Any special requests or notes you share with us

We also automatically collect certain technical information when you visit our site, including your IP address, browser type and version, pages visited, and the time and date of your visit. We may use third-party analytics services such as Google Analytics to help us understand how visitors use our site.

How We Use Your Information

We use the information you provide solely for the purposes of fulfilling your booking request and communicating with you about your event. Specifically, we may use your information to:

  • Respond to your inquiry and provide a quote
  • Confirm and coordinate your Santa booking
  • Send important updates about your event
  • Contact you with information about our services, seasonal availability, or policy changes (you may opt out at any time)

We will never sell, rent, or trade your personal information to third parties. We are the sole owners of the information collected on this site.

Your Rights & Control Over Your Data

You have full control over the information we hold about you. At any time, you may contact us to:

  • Request a copy of the data we have on file for you
  • Correct or update any inaccurate information
  • Request deletion of your personal data
  • Opt out of any future marketing communications

To exercise any of these rights, please contact us using the form at santaclausandcompany.com/#book or email us directly.

Cookies

Like most websites, we use cookies — small data files stored on your device — to improve your experience and understand how our site is used. You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of the site may not function properly if cookies are disabled.

Security

We take the security of your personal information seriously. Any sensitive information submitted through our website is transmitted using secure, industry-standard encryption (SSL/TLS). Access to personal information is restricted to staff members who need it to fulfill your booking or service request.

While we take every reasonable precaution, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.

Third-Party Services

We may use trusted third-party service providers to help operate our website and deliver our services (for example, form processing, email delivery, or analytics). These providers have their own privacy policies and are not permitted to use your information for any purpose other than assisting us in serving you.

Our site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Children’s Privacy

Our services are booked by adults on behalf of children and families. We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has submitted personal information to us, please contact us and we will promptly remove it.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

If we make material changes that affect how we handle your personal information, we will notify you via the email address on file or by posting a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please don’t hesitate to reach out: